Focus on Digitalisation

Focus on Digitalisation

Driving a
Digital-first Approach

SIL, as a part of Ambuja Cements, prioritises tech-led efficiency, reinforcing its cost leadership. The adoption of advanced new-age technologies and focus on innovation have enabled the Company to streamline operations and customer accessibility.
Digitalisation

The Company benefits from its parent company - Ambuja Cements’ commitment to digital transformation which drives innovation across its operations through initiatives like the NexGen Sales & Reward Platform, ‘Plants of the Future' and Industry 4.0-based Command-and-Control programmes. By integrating AI, robotics, RFIDs and automated logistics, the Company enhances efficiency, optimises decision-making, and streamlines processes. Its strategic adoption of digital solutions across sales, logistics, material management, and manufacturing ensures seamless operations, regulatory compliance, and resource efficiency.

SAP HANA Migration

Ambuja Cements successfully migrated from legacy SAP to SAP Suite on HANA within just six weeks, ensuring a seamless transition. This process included establishing a robust data recovery system, migrating to Azure data centres, and implementing a comprehensive Business Continuity Plan (BCP) which in turn is expected to benefit its subsidiary, SIL.

Sales Transformation

SIL has modernised sales operations with unified platforms like OneConnect and Adani Cement Connect, replacing legacy systems. These platforms provide AI-driven visit planning and real-time account updates for Territory Sales Officers (TSOs), Area Sales Managers (ASMs), and dealers, significantly improving efficiency and user experience.

Project Management

A comprehensive Power BI dashboard has been introduced for project monitoring and reporting. It centralises financial status, project progress, and safety metrics with drill-down views for detailed insights, enabling real-time access, informed decision-making, and proactive issue resolution.

Network Modernisation

The adoption of SD-WAN technology across sites and expanded Wi-Fi infrastructure with new access points has reduced 50% network deployment time, enhancing communication, operational efficiency, and readiness for future growth.

Digital Innovations in Operations

The eNFA portal revolutionises procurement by centralising approvals, improving tracking, and boosting efficiency. The ePOD system enhances invoicing accuracy, reduces errors, and speeds up processing, cutting physical document costs by 40% while improving customer satisfaction.

Case Study

Project Singham - A Digital Renaissance at Sanghipuram

Project Singham is key to the transformation of SIL following its integration into the Adani portfolio. This initiative focuses on revolutionising its operations at Sanghipuram through cutting-edge digital infrastructure and enhanced cybersecurity measures.

A remarkable increase in network speeds by over 700% and an upgrade of over 400 IT assets showcase commitment to modernising systems. By adopting Software-Defined Wide Area Network (SD-WAN) technology, the Company has achieved a 50% reduction in network deployment times and a significant decrease in operational costs.

Project Singham revitalises the IT and operational technology systems and fortifies the Company's defences against cyber threats, ensuring a secure operational environment. As SIL aligns with the Adani Group’s IT standards, Sanghipuram is set to reach new heights in innovation and productivity, paving the way for a more connected and efficient future.

Case Study
700%

Increase in Network Speeds

400+

Assets Refreshed

200+

Network devices -
replaced and hardened

150Mbps

Upgraded bandwidth from
20 Mbps

Easing the Supply Chain
Transforming Inventory and Dispatch with Arieh
Transforming Inventory and Dispatch with Arieh

Arieh is a unified platform that streamlines inventory and dispatch management, equipping employees and suppliers with tools to enhance efficiency, transparency, and accuracy. Its intuitive dashboard provides real-time metrics and five-month historical data for trend analysis. Automation has reduced manual effort from 9 man-days to just 5 minutes, optimising stock processes and improving operational performance. Upcoming upgrades promise to further solidify Arieh's role in driving excellence and innovation in supply chain management.

Catalogue Buying Enhances Procurement Efficiency in the Industry

In cement manufacturing, efficiency and accountability are crucial. 'Catalogue Buying', integrated into SAP Fiori, streamlines procurement by enabling easy access to predefined items, reducing manual processes. This method ensures transparency, minimises buyer involvement, and supports timely contract renewals, leading to faster, more efficient acquisitions.

Improved Procurement with 'Poorvaanuman' Tool

‘Poorvaanuman’ is a forecasting tool that predicts demand for cement packing bags and raw materials, such as PP Granules, three months ahead with over 95% accuracy. By optimising procurement, reducing wastage, and improving coordination, it enhances efficiency and saves significant costs. ‘Poorvaanuman’ aims to revolutionise decision-making and help stakeholders tackle procurement challenges more effectively.

WhatsApp Chatbot for Dealer Engagement

Ambuja Cements has introduced a WhatsApp chatbot to enhance communication with dealers, providing immediate support and streamlined interactions. Phase 1 includes sales order status and invoice copies, while Phase 2 will address credit limits and service requests. The chatbot promotes products, builds brand loyalty and drives business growth.

Optimising Cement Logistics with IU-GU Clinker Allocation Tool

Adani Group's Cement Business has introduced the IU-GU Clinker Allocation Optimiser, a digital solution that saved ` 50 crore for the Business in FY 2024-25. By using data-driven insights and advanced mathematical models, the tool optimises clinker allocation across units, enhancing efficiency, reducing costs, and supporting strategic logistics decisions.

Cybersecurity

Striving to strengthen its security posture and secure confidentiality, integrity and availability of the digital landscape, SIL, in tandem with the Group, implemented the IT-OT network segregation, ensuring secure and robust communication of information technology (IT) and operational technologies (OT).

The deployment of real-time OT monitoring solutions enhances cybersecurity, enabling proactive threat detection and safeguarding industrial operations against vulnerabilities.

Advancements, including integration of SD-WAN, Adani’s ISO 27k-certified central cyber defence and security operations centre, ensure enterprise-grade security.

Cybersecurity
Building Engagement and Relationship

SIL’s parent company, Ambuja Cements leverages Adani Certified Technology (ACT) to enhance customer engagement and build long-term relationships through a structured 'IEAR' approach — Identify, Enrol, Acquire, and Retain. ACT integrates men (contractors), materials (products), and methods (services) while involving dealers and influencers to execute the approach, boost customer recall, generate brand recommendations, and drive additional volumes while promoting premium product adoption. The technology focuses on IHBs (Individual Home Builders) and SPBs (Small Project Builders), like Kothi contractors.

Enhancing Stakeholder Value

As customers gain quality assurance and peace of mind, dealers secure new customers and consistent business, and contractors receive leads and recognition, SIL's parent company, Ambuja Cements achieves customer retention, premium product penetration, and word-of mouth publicity. Contractors are incentivised based on completed ACT houses, encouraging broader implementation and ensuring customer satisfaction.

IEAR Approach
01
Identify

Engage potential customers early in their construction journey, targeting 70% new or non-user IHBs (Individual Home Builders) to maximise additional volumes.

02
Enroll

Invite customers to IHB clinics, providing guidance on quality construction materials and practices, supplemented by offline site visits.

03
Acquire

Deliver on-site services for assurance, building trust and connection.

04
Retain

Maintain engagement to increase Share of Wallet (SoW) and foster loyalty.

Key Digital Projects during FY 2024-25

SIL has been leveraging the Adani Group's transformative digital initiatives to boost efficiency and user experience.

Digital Innovations
TIS Chatbot

A virtual assistant that provides instant query responses, troubleshooting support, and process guidance, enhancing productivity and user satisfaction.

Industrial Tab

Rugged tablets equipped with specialised software for real-time data entry and seamless communication, improving data accuracy and decision-making in industrial environments.

Digital Innovations
Enhancing Safety  and Security
Enhancing Safety and Security
Visitor Management System

Streamlines visitor registration and tracking, enhancing facility security.

Safety Kiosks

These provide employees with easy access to safety resources, fostering a safety-conscious culture.

Video Analytics

Utilises AI-powered monitoring to detect safety hazards and ensure protocol compliance.

Automated Change System

Automates safety updates and protocol changes, reducing risks and maintaining standards.

Strengthening OT Security

To protect critical infrastructure, Otorio OT Security solution was implemented; this system enhances cybersecurity by monitoring threats in real-time, detecting vulnerabilities, and mitigating risks proactively, safeguarding operations and assets

Strengthening OT Security